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Mar
11

Fido cancels Conditional Call Forwarding option for Voicemail users

» posted 3028 days ago @ 03:43 PM by George Merlocco in technology

As of the last few weeks of February 2008, Fido has made a change to their Conditional Call Forwarding service. Basically, it came down to the fact that if you were subscribed to any of Fido's Voicemail options (either alone, or in a value package), you lost the ability to do Conditional Call Forwarding. The difference between Conditional and UNConditional, is that the former allows your phone to ring from 5-30 seconds before the call is diverted to another set of numbers based on whether certain, well, conditions are met. The latter, unconditional, means just that. It will forward all calls instantly to another single number. Note that UNConditional forwarding still seems to work, and most likely will continue to.

I had called a few Fido CSRs before, but none of them could confirm as to whether or not there was a way to re-establish CCF by possibly disabling the Voicemail option, even if you were paying for it as part of a package. Others at the HowardsForum topic had luck with simply disabling VM, but it's expected not to last very long.